AUSTRALIA POST CHRISTMAS DELIVERY CUT-OFF DATES

Parcel Post (Standard):
NSW, VIC, QLD, SA, TAS: 19 December
WA: 18 December
NT: 16 December

Express Post:
Most metro areas: 23 December
WA & NT: 22 December

Orders placed after these dates may arrive after Christmas. Please note these dates are a guide only. We cannot guarantee any deliveries made by Australia Post once they have been dispatched.

RACKET STRINGING CUT-OFF

Racket orders with stringing requests must be placed before 11:59pm, Wednesday 17 December to arrive before Christmas (excluding orders to NT). Any orders with racket stringing requests placed from Thursday 18 December onwards will be strung and dispatched from 2 January 2026.

WAREHOUSE CLOSURES

Our team will be taking a short break to celebrate the holidays. The warehouse will be closed from 25 December 2025 to 1 January 2026. Orders placed during this time will be processed and dispatched starting from 2nd January 2026. We appreciate your patience and recommend placing your order early to avoid any delays. Thank you for understanding and planning your purchases accordingly.

Orders dispatch from our warehouse in 1-2 business days, or 2-4 days during sale periods.
Once orders dispatch, shipping times with the courier are within:
2-8 business days (Standard shipping)
1-4 business days (Express shipping)

Please Note: Racket orders with stringing requests require an extra 5-7 business days to dispatch, to allow for stringing time
Once your order is shipped, you will receive a shipping confirmation email containing tracking details.
Public holidays and high-volume times of year may cause a slight delay to regular processing.

Standard shipping: Delivery within 2-8 business days - $12.00 or free for all orders over $99.95.
Express shipping: Delivery within 1-4 business days - $15.00.

Please note: All orders will dispatch within 1-2 business days during off-peak times and 2-4 business days within peak sale periods. All orders containing rackets with stringing requests will take an extra 3-5 business days to dispatch.

Yes, Wilson Australia offers Carbon Neutral Shipping on all orders. Using the Shopify Planet app, we ensure that all deliveries made from purchases on our ecommerce stores are carbon neutral.

As our warehouse is based in Victoria we observe all Victorian and National public holidays and no orders will despatch these days.

All orders placed at au.wilson.com are dispatched from our new warehouse located in Victoria, Australia.

Wilson Sporting Goods does not allow Freight Forwarding due to agreements with our oversea dealers. If you are located in a country wilson.com does not ship too, please contact a local Wilson dealer to purchase products.

The shipping address cannot be changed after the order has been placed. You can try to reach out to our customer service but most likely you will have to return the product(s) once received.

Yes. In your shipping confirmation email, there is a link that leads you to tracking information.
You can also login to your account if you have one and view your order history.

Public holidays may affect shipping times.

Yes. We ship to post office boxes.