Orders placed within (and closely after) the sale period will dispatch from our warehouse within 2-3 business days*.
Once dispatched, freight can take 2-8 business days (standard) or 1-4 business days (express).

Please Note: During nation-wide busy periods (Black Friday), AusPost may deliver slightly after their advertised times.
*Dispatch times will differ for orders with racket stringing requests, custom racket orders, and high volume/bulky orders.

Orders dispatch from our warehouse in 1-2 business days, or 2-4 days in sale periods.
Once orders dispatch, shipping times with the courier are within:
2-8 business days (Standard shipping)
1-4 business days (Express shipping)

Please Note: Racket orders with stringing requests require an extra 3-5 business days to dispatch, to allow for stringing time
Once your order is shipped, you will receive a shipping confirmation email containing tracking details.
Public holidays and high-volume times of year may cause a slight delay to regular processing.

Standard shipping: Delivery within 2-8 business days - $12.00 or free for all orders over $99.95.
Express shipping: Delivery within 1-4 business days - $15.00.

Please note: All orders will dispatch within 1-2 business days during off-peak times and 2-4 business days within peak sale periods. All orders containing rackets with stringing requests will take an extra 3-5 business days to dispatch.

Yes, Wilson Australia offers Carbon Neutral Shipping on all orders. Using the Shopify Planet app, we ensure that all deliveries made from purchases on our ecommerce stores are carbon neutral.

As our warehouse is based in Victoria we observe all Victorian and National public holidays and no orders will despatch these days.

All orders placed at au.wilson.com are dispatched from our new warehouse located in Victoria, Australia.

Wilson Sporting Goods does not allow Freight Forwarding due to agreements with our oversea dealers. If you are located in a country wilson.com does not ship too, please contact a local Wilson dealer to purchase products.

The shipping address cannot be changed after the order has been placed. You can try to reach out to our customer service but most likely you will have to return the product(s) once received.

Yes. In your shipping confirmation email, there is a link that leads you to tracking information.
You can also login to your account if you have one and view your order history.

Public holidays may affect shipping times.

Yes. We ship to post office boxes.